When they say that you can’t have too much security when it comes to the Internet, they may be right. But the problem with that is that your security software does its job too well. It’s a common complaint that the security software also blocks access to legitimate sites or sites that you use. This leaves people frustrated with their computers and Internet connection. The solution to this problem is to know your security software. Know how it works and how to make sure that you get both security and access to sites that you trust.

To learn how your security software works, one thing you can do is to check the Help section of the software. Check on how it blocks sites, and whether you can make exceptions to legitimate sites and Internet transactions that you want to do. All Internet security software nowadays has that feature. You can indicate the sites that you usually use and have them excluded from the blocking and filtering of the security software.

Another place to look at is the support site of the software provider. These sites usually have support tips, FAQs and troubleshooting information about their products. If it’s a simple problem, you can usually resolve access issues with your Internet connection and security software with the information provided in these sites.

Another option is to look at computer and software support forums. Here you can find people with the same problem as you do and find possible solutions for them. The great thing about these forums is that these are actual people who have problems and found solutions for them.